I signed up at the Appleway Location, how do I manage my membership?
If you signed up for an Unlimited Wash Plan at our Appleway (formerly RPM Express) location, your membership is currently managed at the location while we continue to integrate their system with ours.
For now, any updates to your plan — such as changes to billing, vehicle information, or membership status — can be made by calling us at (208) 820-2077, online at - https://customer.metroexpresscarwash.com/manage-account, or come by the wash location. The team will be happy to assist you with any questions or adjustments.
We truly appreciate your patience as we work to bring all Appleway memberships into the Metro Express system soon. Thank you for being a valued part of the Metro family!
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When does my membership renew?
Your billing date will be on the date that you signed up for a membership.
Why didn't my membership renew?
The most common reason that a membership doesn't renew is an issue with the Credit Card on file. We'll attempt to charge a card for up to 7 days before an account is completely cancelled.
How do I manage my Family Plan?
Once you're logged into your account you can manage your plan from the Home Page by selecting Manage My Family Plan. This will take you to a page where you can add or remove vehicles from your plan. If the Add Vehicle or Remove Vehicle button is ...
How do I manage my account?
You can log in with your mobile number or email that's associated with your membership at https://metroexpress.app.rinsed.co/portal. Once you've entered that information we'll send you a verification code. If you didn't get the code, you can always ...
What payment methods are accepted for the car wash?
Our currently supported payments methods are physical credit or debit cards, and cash at most locations. We currently offer tap to pay only in Montana and at our Appleway location.