Popular Articles
What is a Family Plan?
Our Family Plan is an offering for our members that allows you receive a discount per vehicle that you have grouped. This let's the whole family ride Metro clean. You can enroll in a Family Plan through the Customer Portal at: ...
What types of vehicles are ineligible for washing?
We currently only support washing for standard vehicle types (sedan, SUV, trucks, vans). Anything which dramatically alters the shape of your vehicle (bike racks, ski racks, luggage carriers, etc.) will not be allowed to go through the wash. This is ...
What amenities are offered in your vacuum plaza?
All of our locations in Northern Idaho, Montana, and Washington have micro fiber towels, and mat washers are available seasonally (we do shut them off in the winter as the water freezes). All of our locations in Southern Idaho have micro fiber towels ...
Can you explain your clean car guarantee?
Our clean car guarantee means we are going to get your car clean. In most cases this only takes one try, but if you notice we missed a spot during your visit (or you've got a lot of bugs) let us know. We'll be happy to rewash it within the same visit ...
Why did my price go up?
If you've noticed a higher price than what you've previously paid it's likely that a promotion pricing has expired. For more specific information about your account history you can contact customer service through an email to ...